Warranty Service

If you're experiencing issues on your newly purchased UA Rifle, or would like to request a warranty repair, you've come to the right section. Our rifles are pushed to the utmost limit, with highly modified rifles, tolerances are so tight that something small can lead to a big problem if not addressed.

Say your rifle starts to jam, then it fully jams and you didn't realize, you try to clear a the jam by firing, but firing an AEG with a jam will force a PME, and strip gears in the gearbox. All of this giant headache just from maybe a bad make of BB, perhaps the barrel wasn't cleaned before play in a dusty environment, etc. Just a honest mistake.

Or

It's on us, something went wrong internally while you were playing no fault to you. 

Either way, it all boils down to the phrase, things happen. We are all human, not robots. We all make mistakes, and we have you covered. 

In the contact form to the right, please include your order number, and details of the rifle, and what you were doing when the issue occurred. 

If we judge and accept an issue to be covered by warranty, we will send you instructions and a shipping label to send your rifle to us. 

DISCLAIMER

There are limits to what we can warranty, you can't just throw your rifle on the floor and expect us to warranty a rifle no questions asked. We reserve the right to decline warranty requests on a case by case basis as stated on our warranty page.